What is the matter with the new NBI system in Cebu? Why did they decide to shelve the previous process (that worked well enough by the way) for something that works like crap?
Now, you line up for two hours to get your priority number...for processing two weeks after! Obviously people are there now because that's the spare time that they have off of work, for example. Now you put in all that effort to be served weeks after. I don't get it! Did anyone ask if the person is free on the random date that they decided they should come back????
Can someone from NBI please look into this. This new system wastes so much time. It's too much of a hassle. Unnecessary hassle at that!
Please fix it!!!